Personal Care
Other Services
- +01562 825 603
- support@stonehousecare.com
- Office 11 MCF Building 60 New Road Kidderminster DY10 1AQ
Get in Touch
At Stone House Care and Medical Ltd, we provide personal, professional, and compassionate care in the comfort of your own home. Our flexible, person‑centred approach is designed to help you live independently and continue doing the things that matter most to you.
We understand that everyone has their own routines, preferences, and ways of living. That’s why we take the time to listen carefully and work with you to ensure your care is delivered exactly how you want it.
How We Support You
Our trained care team can assist with a wide range of daily tasks, including:
- Bathing, washing, and personal hygiene
- Dressing and grooming
- Meal preparation and support with eating
- Medication prompts and assistance
- Helping you into bed at the end of the day
Our aim is to support your independence while providing the reassurance that help is always available when you need it.
Caring, Capable and Compassionate Staff
Trust is central to the way we work. We recruit and train dedicated care workers who are committed to delivering high‑quality, respectful care. Your care supervisor will check in regularly to ensure you are happy with the service you receive. We pride ourselves on reliability and consistency doing what we say we will, every time.
Your Voice Matters
You can talk to us about any aspect of your care whenever you wish. We welcome your feedback, as it helps us continually improve our service. Our management team is always available to support you in raising any concerns or complaints.
Your Safety Comes First
Your safety and wellbeing are extremely important to us. We are fully compliant with our regulator and take every step to protect you from harm. Our care workers are trained to carry out their roles safely and to recognise signs of abuse or neglect. Any concerns you raise will be listened to and reported to the registered manager. At Stone House Care and Medical, we do not tolerate abuse of any kind towards our customers or our staff.
FAQs
Personal care at home includes support with daily activities such as bathing, dressing, grooming, meal preparation, and medication reminders, helping individuals maintain independence in a comfortable environment.
Our trained carers assist with personal hygiene, dressing, meal preparation, eating support, medication prompts, and helping you get ready for bed, all tailored to your individual needs.
Yes, our services are fully person-centred and flexible. We take time to understand your preferences and routines to deliver care exactly the way you want it.
We recruit and train compassionate, skilled carers and provide regular supervision. Our care supervisors check in to ensure you are satisfied and receiving consistent, high-quality support.
Your safety is our priority. We follow strict regulatory standards, train staff to recognise risks, and have clear procedures to address any concerns, ensuring a safe and supportive care environment.